Terms and Conditions


Store Terms of Use Subject to Amendment

These Store Terms are subject to change without notice. By making a purchase from the Store, you agree to be bound by any such changes. Unless explicitly stated otherwise, any new features or functionality that augment or enhance our Store will be subject to these Store Terms.

Cancellation and Refunds

Due to the digital nature of these products, we do not offer refunds or exchanges on any purchases made from the store. All sales are final.


All of our products (including presets and layouts of templates within the actions and presets) are copyrighted works and are owned or licensed by us, unless otherwise specified. Your purchase does not entitle you to redistribute or resell the products in any form.


When you make a purchase from the store, we grant you an ongoing, non-exclusive, non-transferable, worldwide license to use the product you have purchased. By purchasing a product, you do not gain ownership, nor can you claim the product as your own. 

Subject to these Store Terms, purchased products may be used for personal, professional, or commercial purposes. 

Installation and Usage of Actions of Presets & Prints

Purchased presets may only be installed on a computer owned by the purchaser of the product.

Any works created by our presets may only be used: (a) by the purchaser, or (b) by clients of the purchaser. 

You may not modify, share, sell, transfer, copy, or gift the right to use presets purchased from our Store to anyone else.

Software Compatibility

Before purchasing presets, please make sure you have selected the appropriate version of Lightroom, as applicable, that you intend to use to run the  presets. 

Our products are tested in English versions of Lightroom. We do not make any representations or guarantees that our products will work in other versions of Lightroom.

While we expect that our presets will be forward compatible with future Adobe products, we do not make any representations or guarantees that our products will be compatible in future versions of Lightroom.

Our products do not include the software needed to run them. You are responsible for purchasing Lightroom, as applicable, to run the presets purchased from our Store. 

Storage and Backup of Files

You are responsible for the appropriate storage and backup of any purchased products. We are not responsible for any lost files. 

No Representations or Warranties

Our Store and the products offered in our Store are made available to you on an “as is” basis. We expressly deny any and all warranties and representations, express or implied, regarding the products offered in the Store. For greater certainty, we do not represent nor warrant that the purchase of our products will satisfy your purposes nor that use of the Store will be uninterrupted or free of inaccuracies.

International Use

We make no representation that the products sold in the Store are appropriate or available for use in locations outside Canada. If you access the Shop from other locations, you agree that you are doing so on your own initiative and that you are wholly responsible for compliance with local laws. 

Limited Liability

We take no responsibility for, and will not be liable for, any error or inaccuracies in any product or the Store being temporarily unavailable due to technical issues beyond our control. We are not responsible for any loss or damage, including without limitation loss or damage arising from the loss of data, revenue, salary, profits, or reputation in connection with the use of our products or the Store. 

We reserve the right at any time and from time to time to modify, discontinue, or otherwise make unavailable, temporarily or permanently, the Store, or any part thereof, with or without notice and solely at our discretion. We will not be liable to you or any third party for any loss or damage relating to such modification, discontinuance, or unavailability of the Store. Any claim against us shall be limited to the amount you paid, if any, for purchases made from the Store.

Changes to the Store, Products, or Fees

In connection with any purchase of products from the Shop, we do not make any promise regarding the continuation of any current features or functionality or delivery of any future functionality or features. We have the right to change any of the features of the Store or the products being offered in the Store. We also reserve the right to change any prices and initiate any new fees in connection with products being offered in the Store.


You agree to indemnify and hold harmless When He Found Her  Inc. and its affiliates, and their respective directors, officers, shareholders, employees, agents, and licensors, from and against all losses, expenses, damages, and costs, including reasonable lawyers’ fees, resulting from your acts, omissions, access to or use of the Shop, your violation of these Shop Terms, your breach of your representations and warranties hereunder, or your violation, or violation by any other user under your name, of any laws, including intellectual property laws, or other right of any entity or person in relation to your use of the Shop. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification, in our sole discretion. In such an event, you shall provide us with such cooperation as is reasonably requested by us. 


The information that we collect about you when you access the Shop or purchase products from the Shop is subject to our Privacy Policy. Please see our full Privacy Policy here.


The invalidity or unenforceability of any provision of these Store Terms shall not affect the validity or enforceability of any other provision of these Store Terms and any such invalid or unenforceable provision shall be deemed to be severable.


No waiver of any breach of any provision of these Store Terms shall constitute a waiver of any prior, concurrent, or subsequent breach of the same or any other provisions hereof, and no waiver shall be effective unless made in writing and signed by the waiving party.


We have the right to assign these Store Terms in relation to a merger, acquisition, corporate reorganization, by operation of law or otherwise.


The laws of the Province of Ontario, Canada and the federal laws of Canada applicable therein govern these Shop Terms and any dispute of any sort that might arise between you and us. Except as otherwise provided herein, you agree that any claim, whether at law or equity, arising out of or related to the provision of services or materials by us, regardless of the date of accrual of such dispute, will be within the exclusive jurisdiction of the courts of Ontario, Canada.


If you have any questions or concerns about our Shop Terms, please contact us in writing at store@willreidphoto.com